Before applying to rent a property with RIGHT-STEP Real estate you are advised to read
this entire guide carefully and ask for an explanation if there is anything you do not
All tenants will need to complete, in full, a tenant application form and submit one
form of identification, one form of proof of address and proof of residency, for us to
check and take copies for pre-qualification.
Please Note: All Guarantors shall also need to complete an application and submit proof
of identification and proof of address. The guarantor(s) should understand that they
are responsible for the payment of rent should the tenant fail to do so.
Once all tenants and guarantors have submitted the application forms and corresponding
documents you shall now be required to pay the Holding Deposit (per tenancy) which is
equivalent to one week’s rent.
Please Note: This will be withheld if any relevant person (including any guarantors)
withdraws from the tenancy, fail a Right-to-Rent check, provide materially significant,
false or misleading information, or fail to sign their tenancy agreement (and / or
Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually
agreed in writing).
Once the application forms and related documents have been submitted and payment is made,
we shall forward your information to the third-party credit and referencing company
HOMELET, who will contact you via email to collect the relevant information and start
the credit and referencing process. you shall have 15 Calendar days (from the date the
payment is made) to complete the credit and referencing process and sign the tenancy
Please note: We advise you contact all your supplied referees and inform them that HOMELET
shall be in contact to collect references to avoid any unnecessary delays.
On the basis that the credit check and references are returned satisfactory, the tenancy
shall be approved. At this point the first month’s rent and security deposit are required
to be paid prior to signing tenancy agreement and taking occupation. Once we have
confirmed receipt of the required monies, we shall send the tenancy agreement
electronically (via signable) to be signed and returned.
Please note: all tenants and guarantors will be required to sign before you move into
Arrangements of access on moving day
A specific appointment will be made with you to meet the inventory clerk at the property
to approve the check-in and collect keys.
Please note: If you are late, we may need to make another appointment and we may be unable
to grant access until the following working day. In this respect we can accept no
responsibility for any costs incurred or inconvenience caused to you as a result of such
Utilities / Council Tax
It is your responsibility to arrange for the transfer of utilities into your own name(s)
and to register for Council Tax.
Please note: you are responsible for all utilities and council tax from the first day of
occupation, any delay on your part will result in you being responsible for any such
fines imposed for not complying.
These are our property and are erected with the full agreement of the Landlord. It is a
condition of your tenancy agreement that they are not to be removed.
Payment of rent
Rent must be paid by single standing order or Direct debit payment, each month. You must
ensure that there are sufficient cleared funds in your Bank/Building Society account to
meet the monthly rental payments two days before the rent due date. It takes up to two
days (allowing for weekends and Bank Holidays) for funds transferred from your
Bank/Building Society to reach our Client Account. As a result, the Standing Order Mandate
we will ask you to sign, instructs your Bank/Building Society to forward payment two days
before the Rent Due Date.
It is your contractual responsibility to ensure your rent is cleared through our Client
Account by the rent due date. Please be advised, the Tenancy Agreement allows your
landlord to charge interest on any arrears. It is our policy to recommend legal action
to Landlords should your rent be more than fourteen days late.
To avoid these charges and legal action, you should ensure the details on the Standing
Order Mandate you sign are correct and check with your Bank or Building Society that they
have received the mandate in time for your first rent payment to be made. Ensure there
are sufficient cleared funds in your Bank/Building Society account to meet the monthly
rental payment two days before the rent due date.
How can we help you?